Returns & Exchanges
At Drake Waterfowl, we stand behind our gear and want to ensure you are completely satisfied with your purchase. If your item is unworn and in its original packaging, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to locate your purchase and select the items you wish to send back.
Print Your Label
After selecting your return reason, download and print the pre-paid UPS shipping label provided by our system to ensure tracked and secure delivery.
Pack Your Gear
Place the items in their original packaging with all tags attached, include the packing slip, and securely seal the box before affixing the return shipping label.
Drop Off and Refund
Take your package to any authorized UPS drop-off location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing